TermsofService

1. Acceptance of Terms

By accessing and using the website at ketonconsulting.com (the "Site"), operated by Keton Consulting Ltd ("Keton Consulting," "we," "us," or "our"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Site.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated date. Your continued use of the Site constitutes acceptance of any modifications.

2. About Our Services

Keton Consulting Ltd is a Kenyan-registered company providing business-to-business (B2B) services in the laboratory and diagnostics sector, including but not limited to:

• Distribution of clinical chemistry analyzers, hematology systems, immunoassay platforms, point-of-care testing devices, and related consumables
• External Quality Assessment (EQA) program enrollment and administration
• Third-party quality control products for laboratory testing
• ISO 15189 accreditation training, biomedical science courses, and executive training programs
• Technical consulting on laboratory quality management systems, LIMS integration, and regulatory compliance

Our products are registered with the Pharmacy and Poisons Board of Kenya (PPB) and comply with Kenya Bureau of Standards (KEBS) requirements where applicable.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable Kenyan or international law or regulation
• Submit false, misleading, or fraudulent information through any form on the Site
• Attempt to gain unauthorized access to any portion of the Site, its servers, or any connected systems
• Use automated systems (bots, scrapers, crawlers) to access or collect data from the Site without our prior written consent
• Introduce viruses, trojans, worms, or other harmful material to the Site
• Interfere with or disrupt the Site's infrastructure or other users' access

4. Quote Requests and Inquiries

Submitting a quote request, training registration, or inquiry through the Site does not constitute a binding contract, purchase order, or commitment from either party. All quotes provided by Keton Consulting are:

• Non-binding — subject to confirmation, product availability, and final pricing
• Time-limited — valid only for the period specified in the formal quotation document
• Subject to separate agreement — formal terms of sale, delivery, and payment will be outlined in a separate purchase agreement or contract

By submitting a form, you represent that the information provided is accurate and that you are authorized to make inquiries on behalf of your organization.

5. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, images, product descriptions, and software — is the property of Keton Consulting Ltd or its content suppliers and is protected by Kenyan and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Site without our prior written permission. Product names and brand names referenced on the Site may be trademarks of their respective owners and are used for identification purposes only.

6. Product Information and Accuracy

We make reasonable efforts to ensure that product descriptions, specifications, and other information on the Site are accurate and up to date. However, we do not warrant that all information is complete, current, or error-free. Product specifications, images, and features may vary from actual products. In the event of any discrepancy, the specifications provided in a formal quote or product datasheet shall prevail.

7. Limitation of Liability

To the fullest extent permitted by the laws of Kenya:

• The Site and its content are provided "as is" and "as available" without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Keton Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site.
• Our total aggregate liability to you for all claims arising from or relating to the Site shall not exceed KES 10,000 (Kenya Shillings Ten Thousand).
• We are not liable for any damage or loss resulting from reliance on information presented on the Site without formal verification from our sales team.

8. Third-Party Links

The Site may contain links to third-party websites, including manufacturer websites, regulatory bodies, and social media platforms. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party sites at your own risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless Keton Consulting Ltd, its directors, officers, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved amicably within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of Nairobi, Kenya.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

12. Contact Information

For any questions or concerns about these Terms of Service, please contact us: